Terms of Service

Agreement to Our Legal Terms

We are BORNOVA SAS. ("Company," "we," "us," "our"), a company registered in France at 1 Rue de Stockholm, 75008 Paris, France. Our VAT number is FR46921034088.

We operate the website https://www.bornovamedical.com (the "Site"), as well as any related products and services that link to these legal terms (the "Services").

You can contact us by phone at +33 7 58 89 36 63, by email at [email protected], or by mail at the address above.

These Legal Terms form a legally binding agreement between you (whether personally or on behalf of an entity) and BORNOVA SAS., concerning your access to and use of the Services. The Services are intended for users at least 13 years of age; minors under 18 must use the Services only with the permission and supervision of a parent or guardian.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within that jurisdiction.

2. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our Services — including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (the "Content") — as well as the trademarks, service marks, and logos contained therein (the "Marks"). The Content and Marks are protected by French and international copyright and trademark law (notably Code de la propriété intellectuelle).

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access — solely for your personal, non-commercial use or internal business purpose.

3. User Representations

By using the Services, you represent and warrant that: (a) all registration information you submit is true, accurate, current, and complete; (b) you will maintain the accuracy of such information; (c) you have the legal capacity and agree to comply with these Legal Terms; (d) you are not a minor in your jurisdiction without parental permission; (e) you will not access the Services through automated or non-human means except as authorized; (f) you will not use the Services for any illegal or unauthorized purpose; and (g) your use of the Services will not violate any applicable law.

4. User Registration

You may be required to register to use certain Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.

5. Products

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details will be accurate, complete, reliable, current, or free of other errors. All products are subject to availability.

6. Purchases and Payment

We accept the following payment methods:

• Visa
• Mastercard
• American Express

You agree to provide current, complete, and accurate purchase and account information for all purchases. All payments are settled in Euros (EUR).

Currency Conversion (Stripe Adaptive Pricing)

For visitors who select a non-EUR display currency (USD, GBP, PLN, CHF, and other supported currencies), Stripe Adaptive Pricing charges your card in the selected currency at Stripe's prevailing exchange rate. This rate typically includes a 2-4% FX margin already baked into the displayed amount. The merchant receives the equivalent in EUR. You assume all FX conversion costs charged by your card-issuing bank or by Stripe.

Refunds are issued in EUR — see our Refund Policy for details on how exchange-rate fluctuation may affect the amount you receive in your local currency.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

7. Returns & Refunds

Please review our Refund Policy before making any purchase. EU/EEA consumers also benefit from the 14-day right of withdrawal described in our Shipping Policy.

8. Acceptable Use Policy

This section forms an integral part of these Legal Terms. Please read it carefully — it applies to:

(a) all uses of our Services; (b) all forms, materials, consent tools, comments, posts, and other content available on the Services ("Content"); (c) any material you contribute, including uploads, posts, reviews, ratings, comments, chat messages, or contributions to interactive services ("Contribution").

When using the Services you warrant that you will comply with this Acceptable Use Policy and with all applicable laws. You may not:

• Systematically retrieve data or content from the Services to create, compile, or directly or indirectly assemble a collection, compilation, database, or directory without our written permission.
• Make any unauthorized use of the Services, including collecting usernames or email addresses for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Engage in unauthorized framing of or linking to the Services.
• Trick, defraud, or mislead us or other users — especially in any attempt to learn sensitive account information such as user passwords.
• Make improper use of our Services or our support services, or submit false reports of abuse or misconduct.
• Engage in any automated use of the Services (scripts, scrapers, robots, crawlers, miners) other than standard search engine indexing.
• Interfere with, disrupt, or create an undue burden on the Services or the connected networks.
• Impersonate another user or person or use the username of another user.
• Use information obtained from the Services to harass, abuse, or harm another person.
• Use the Services as part of any effort to compete with us or to use the Services for any revenue-generating endeavor or commercial enterprise without authorization.
• Decipher, decompile, disassemble, or reverse-engineer any of the software comprising the Services, except as expressly permitted by applicable law.
• Attempt to bypass any measures designed to prevent or restrict access to the Services.
• Harass, intimidate, or threaten any of our employees or agents.
• Delete the copyright or other proprietary-rights notice from any Content.
• Upload or transmit viruses, Trojan horses, or other material that interferes with any party's use of the Services.
• Upload or transmit any material that acts as a passive or active information-collection or transmission mechanism (clear GIFs, 1×1 pixels, web bugs, cookies, or similar devices) without our consent.
• Disparage, tarnish, or otherwise harm us or the Services.
• Use the Services in a manner inconsistent with applicable laws or regulations.

Reporting a Breach

If you consider that any Content or Contribution breaches this policy, email [email protected].

Consequences

Consequences vary with the severity of the breach and your history on the Services. We may issue a warning, remove the offending Contribution, suspend or terminate your access, or — in serious cases — notify law enforcement and pursue legal remedies.

9. User-Generated Contributions

The Services may invite you to chat, contribute, or participate in blogs, message boards, online forums, and other functionality. By submitting a Contribution you grant us the rights described in §10 below and warrant that the Contribution does not violate the rules in §8 (Acceptable Use Policy).

10. Contribution License

You agree we may access, store, process, and use any information and personal data that you provide and any Contribution you submit, in line with this Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback, you agree we can use and share such feedback for any purpose without compensation.

We do not assert ownership over your Contributions; you retain full ownership and all intellectual property rights. We are not liable for statements or representations in your Contributions.

11. Guidelines for Reviews

We may provide areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:

1. You should have firsthand experience with the product or service being reviewed.
2. Reviews should not contain offensive profanity, abusive, racist, hateful, or discriminatory references.
3. Reviews should not contain references to illegal activity.
4. You should not be affiliated with competitors if posting negative reviews.
5. You should not make conclusions as to the legality of conduct.
6. You may not post false or misleading statements.
7. You may not organize a campaign encouraging others to post reviews, whether positive or negative.

12. Social Media

We may allow you to access and link your account with online services from third parties via social media. By granting access, you allow us to access information made available via the third-party service, in line with the terms of that service.

13. Third-Party Websites and Content

The Services may contain links to other websites and applications, as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, software, and other content owned by third parties. Such third-party content is not investigated, monitored, or checked by us, and we are not responsible for it.

14. Services Management

We reserve the right (but not the obligation) to: (a) monitor the Services for violations of these Legal Terms; (b) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (c) refuse, restrict, or disable any of your Contributions; (d) remove from the Services or otherwise disable all files and content that are excessive in size; and (e) otherwise manage the Services in a manner designed to protect our rights and property.

15. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy and our Cookie Declaration. By using the Services, you agree to be bound by our Privacy Policy.

16. Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material on the Services infringes a copyright you own or control, please notify us immediately at [email protected]. Please be aware that you may be liable for damages (including costs and attorneys' fees) if you make material misrepresentations.

17. Term and Termination

These Legal Terms remain in full force while you use the Services. We may, in our sole discretion and without notice or liability, deny access to and use of the Services to any person, including blocking certain IP addresses, for any reason or no reason — including breach of any representation, warranty, or covenant in these Legal Terms or applicable law.

18. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance — interruptions may occur without notice or liability.

19. Governing Law

These Legal Terms are governed by and interpreted in accordance with the laws of France. The use of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. If your habitual residence is in the EU and you are a consumer, you additionally enjoy the protection of mandatory provisions of the law of your country of residence.

BORNOVA SAS. and you both submit to the non-exclusive jurisdiction of the courts of Paris.

20. Dispute Resolution

Informal Negotiations

The parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

Any dispute that cannot be resolved informally shall be determined by one arbitrator chosen in accordance with the European Court of Arbitration (seat in Strasbourg). The seat of arbitration shall be Paris, France, the language shall be English, and the applicable substantive law shall be the law of France.

21. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

22. Disclaimer

The information provided by BORNOVA SAS. on the Site is for general informational purposes only. All information on the Site is provided in good faith; however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the Site or reliance on any information provided on the Site. Your use of the Site and your reliance on any information on the Site is solely at your own risk.

External Links Disclaimer

The Site may contain links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

Testimonials Disclaimer

The Site may contain testimonials by users of our products or services. These reflect real-life experiences and opinions of those users; experiences are personal to those particular users and may not necessarily be representative of all users. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

The testimonials are submitted in various forms (text, audio, video) and are reviewed before posting. They appear verbatim except for grammar and typo corrections. The views and opinions belong solely to the individual user. The testimonials are not intended, nor should they be construed, as claims that our products or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.

23. Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages.

24. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand — including reasonable attorneys' fees and expenses — made by any third party due to or arising out of: (a) your Contributions; (b) use of the Services; (c) breach of these Legal Terms; (d) breach of representations and warranties; (e) violation of third-party rights including intellectual property; (f) overt harmful act toward any other user.

25. User Data

We will maintain certain data that you transmit to the Services for managing performance, as well as data relating to your use. Although we perform regular routine backups, you are solely responsible for all data you transmit or that relates to any activity you have undertaken using the Services. You agree we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption.

26. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically (via email and on the Services) satisfy any legal requirement for written communication.

You hereby agree to the use of electronic signatures, contracts, orders, and other records and to the electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part is deemed severable and does not affect the validity and enforceability of the remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

28. Contact Us

To resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

BORNOVA SAS. 1 Rue de Stockholm 75008 Paris, France Phone: +33 7 58 89 36 63 Email: [email protected]